Frequently asked questions

What is Project Catalog?


To add a new question go to ap We developed this offering in response to feedback from our community. Freelancers told us that they want to work on projects that closely align within their work and rate expectations, while clients have told us they want an easier way to get started with freelancers. WIth Project Catalog, you can set expectations about cost, timeline, and deliverables and simplify how clients locate the skills they need for their project. In general, the idea is that freelancers pre-define everything upfront and interested clients can buy it, cutting down on the back and forth that often needs to occur before a project begins.p settings and press "Manage Questions" button.




What happens when a client purchases my project?


When a client buys your project you get a push notification, an email, and a message in Upwork Messages. Since projects are time-sensitive, it’s a great idea to download the freelancer mobile app and turn on your push notifications. When a client buys your project, the idea is that they are agreeing to what you've pre-defined in your project. So a contract will be created and funded. You'll be notified whenever a purchase happens and a contract room will automatically be opened, at which point you can start messaging. The next step is waiting for the client to provide requirements to you, which were also defined upfront by you when you created the project. Only after the client submits requirements does the due date get set and the "clock" starts for you. We understand that this is a different model, so during the Early Access Program period you also can cancel a project within 24 hours of the contract starting without impact to your JSS. Once you deliver the work by the due date, the client can approve (just like a fixed-price contract), funds will be released, the contract will be closed automatically, and your client will be prompted to leave feedback. Note: You can check your notification settings by clicking here.




Payment?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





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